Privacy Policy:
We respect your privacy and protect your personal data in line with the GDPR (EU Regulation 2016/679). We collect only the data needed to process your order and provide customer support (such as name, address, email, payment details). How we use your data We use your data to: - Process and deliver your order - Communicate about your order or support requests - Meet legal and tax obligations Legal basis

We process your data based on: - Contract (to fulfill your order) - Legal obligations - Your consent (for marketing, if you choose to subscribe) Data sharing

We share data only with: - Payment providers - Shipping carriers - IT/service providers needed to run our store All partners follow EU data protection rules. Data retention We keep your data only as long as needed for: - Fulfilling your order - Accounting and legal requirements Your rights Under GDPR, you can: - Access your data - Correct your data - Request deletion (where possible) - Object to certain processing - Restrict processing - Request data portability

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Shipping Policy:

We currently ship orders within the European Union only. - Delivery time: 5–10 business days after order confirmation. - Shipping costs: Shipping is included in the product price (no extra shipping fee at checkout). - Carrier: Orders are shipped via trusted EU carriers. You will receive a confirmation and, where available, tracking information. Please ensure your address details are correct. We are not responsible for delays caused by carriers or customs.

Returns Policy:

You have the right to cancel and return your order within 14 days (2 weeks) of receiving it, in line with EU consumer law. Return conditions: - Items must be unused, unwashed and in original condition, with tags. - You must inform us of your decision to return within 14 days of delivery. - After notifying us, you must send back the items without undue delay.

To start a return, contact: shagaf.sale@gmail.com

You are responsible for return shipping costs unless the item is faulty or we made a mistake.

Refunds Policy:

Once we receive and inspect your return, we will process your refund within 14 days, using the same payment method you used for the original purchase, unless agreed otherwise. If an item is defective or incorrect, contact us as soon as possible with your order number and photos so we can resolve the issue under your EU warranty rights.